Win back at-risk customers
Saving at-risk customers from leaving your brand will gain some extra revenue now and the future
Goal
Reduce customer churn
Audience
At-risk customers, whose purchase amounts or frequency of purchases have recently dropped
Schedule
Emails are automatically sent as soon as a customer is detected as “at risk”
How to win back at-risk customers with Aument
With Aument’s at-risk customer winback action, you can set up automatic email notifications to re-engage former or inactive customers.
- Aument analyzes your store’s data to detect at-risk customers so you can send automatic email notifications.
- You can customize one of our templates to match your brand.
- At-risk customers will receive an email that offers incentives that encourage them to go back to your business to complete a purchase.
By investing in your at-risk customers you can:
- Re-engage inactive customers
- Improve your customer lifetime value
- Build customer loyalty
How to activate the at-risk customer winback action
On Aument, go to “Actions”. Select “Win back at-risk customers”
Choose an
incentive
Customize the template to match your brand and message. Save changes and click “Start”
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